Return Policy Page

We want you to be satisfied with your purchase from Onareddak.lk. Here's our return policy tailored for domestic orders:

Return Eligibility: Each item on our website will clearly indicate whether it's returnable or non-returnable. To be eligible for a return, the item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. You'll also need to provide proof of purchase.

Damages and Issues: Please inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue promptly.

Return Process: If you need to return an eligible item, contact us at onareddak@gmail.com to initiate the process. We'll provide you with further instructions.

Refunds: Once we receive and inspect your return, we'll notify you of the approval status. If approved, refunds will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.

If you have any questions or concerns about our return policy or specific items, feel free to reach out to us at onareddak@gmail.com. Your satisfaction is our priority.